Resident Hub

Get to know Clemson Home

Accessing your space

Building access is through your TigerOne MobileID in every community except Thornhill Village. Just use the ID scanner beside the entry door.

Key/Lockouts

Visit the area desk if you are locked out of your room or lose/damage your key. There is a $75 charge for each lost or unreturned key.

You will be issued a temporary key if you are locked out. If this key is not returned to the Area Desk by noon the following day, you will be charged $75 for a lock change.

Emergencies, Safety, & Security

All residence halls are locked 24/7 for your security. In case of a fire alarm, exit through the stairwells immediately. In case of severe weather, follow any siren warnings or instructions given to you. In the event of a tornado warning, go to an interior space in the basement or the lowest floor of your building and stay away from windows.

Trash & Recycling

Residents are responsible for the removal of trash from their rooms, suites, or apartments. All trash and recycling should be placed in the large dumpsters and/or recycling containers that are located outside in each community.


Tools

Launch Stream2 TV

Find Laundry


CONTACT INFORMATION

Clemson University Police Department

864-656-2222 (Emergencies Dial 911)

Clemson Home

864-656-2295

Redfern Health Center

864-656-5838

Parking and Transportation

864-656-2270

Hendrix Student Center

864-656-6551

Fike Recreation Center

864-656-3453

TVs are not provided. If you have questions or need assistance, please visit our website at http://clemson.edu/housing-dining, click the building you are in and view the Community Tech Guide for those specific building details.

LAUNDRY/VENDING

Ice machines are not available. Washers, dryers and vending machines are located in most residence halls and in the Commons Buildings in each apartment area.

Setting Up My Space

LOFTING YOUR BED

Students are responsible for lofting their own beds. However, lofting the provided ADA compliant modular beds is a simple process requiring two people. Just follow the steps below.

  1. Remove the mattress
  2. Lift all four corners of the spring frame out of the headboard and footboard
  3. Raise the frame to the desired height (11 different options)
  4. Hook the frame on the brackets on each leg
  5. Make sure it’s secure
  6. Replace the mattress
  7. Enjoy the extra space!

What is a Modular Bed Frame?

The bed frames provided are modular, which will allow you to raise or lower your bed to various heights without a loft kit. Raising the height of your bed creates more floor space, which allow more room for things like futons and TV’s.

Can I Use Other Lofts/Risers?

Raised platform floors, bed risers, personally constructed lofts, or other physical space alterations are not allowed in any University-owned housing.

TV AND INTERNET ACCESS

DINING

Some groups have meals in the campus dining hall, and those group participates are issued a meal card at check-in. Camps and Conferences eat at the Fresh Food Company located in McAlister Hall. If you lose or damage your meal card, please contact your group sponsor.

POLICIES

Smoking & Alcohol

Tobacco Free Campus

All tobacco and smoke-related products are prohibited

Alcohol may be possessed and consumed only by persons age 21 and older within their room or apartment.

Damages

All furnishings in the residence halls and your individual room should be left in the same condition as you found it. All furniture must remain in the room/suite/apartment. Groups will be billed for any damage or loss of furnishings.

MAIL SERVICE

Student Mail Services provides PO boxes for on-campus residents and also offers shipping and additional services for all students, faculty, and staff.

To mail a letter or package to a student, use the format below.

Your Name
2275 University Station
PO Box Number
Clemson, SC 29632
**Please use the SMxxxxx format for the PO Box Number. For example, if your assigned number is 1234, you would use SM1234.

Information about your P.O. Box assignment will be sent to your Clemson University email account prior to move-in. Please do not ship anything until you receive your P.O. Box assignment.

You will receive an email notification when you have mail or packages available for pick up and will indicate if you will need to visit the Student Post Office or one of the package lockers located across campus.

Visit Mail Services to learn more or check out their mail and package locker FAQs.

Buying something from Amazon? Check out the guides to adding your student post-office address to your account and getting help.

MAINTENANCE

Our maintenance team is ready to respond to your maintenance request.

Call 864-656-5450 to report a maintenance issue between 7:30 a.m. (ET) and midnight or click one of the links below. For after hours emergency service please contact the Resident Assistant (RA) On-Call.

Please select the type of issue you are experiencing:

Report a maintenance issue in University Housing.
Report a maintenance issue in one of the laundry facilities.

A FEW TROUBLESHOOTING TIPS:

  • Don’t turn your air conditioning/heating unit all the way up or all the way down.
  • If you use detergent pods, please make sure you place the pod in the washer itself – not in the slot on the side.
  • Calls about the elevator should be directed to the Clemson University Police Department (CUPD) at 864-656-2222.

We appreciate your patience and for understanding that buildings may seem hot on Move-In Weekend. All doors are open making it difficult to regulate the air flow. It may take 48 to 72 hours for the building to regain its normal temperature.

During this time: 

  • Don’t open the windows.
  • Close your door to keep the cool air in.
  • Don’t adjust your thermostat below 72/74 degrees.
  • If the room doesn’t have a thermostat, place the fan coil cooling on medium and fan speed on medium or low.
  • If you have an air conditioner or gas pack don’t turn the thermostat all the way down. This will make the unit freeze up, and it will have to defrost before it starts cooling again.
  • A fan will help until the building recovers from all doors being open.

AC

We appreciate your patience and for understanding that buildings may seem hot on Move-In Weekend. All doors are open making it difficult to regulate the air flow. It may take 48 to 72 hours for the building to regain its normal temperature.

During this time: 

  • Don’t open the windows.
  • Close your door to keep the cool air in.
  • Don’t adjust your thermostat below 72/74 degrees.
  • If the room doesn’t have a thermostat, place the fan coil cooling on medium and fan speed on medium or low.
  • If you have an air conditioner or gas pack don’t turn the thermostat all the way down. This will make the unit freeze up, and it will have to defrost before it starts cooling again.
  • A fan will help until the building recovers from all doors being open.

LINENS

Twin XL bedding is required for all on-campus housing, except Douthit Hills West and Thornhill Village (which offer full-size beds)

OCM is a wonderful place to find all your campus essentials, selling the Twin XL sheets, as well as Clemson gifts, organization accessories, care packages, decor, and more! Purchasing your college supplies from OCM allows you to get your shopping done in one place while also supporting the Clemson Residence Hall Association!

Shop Linens!

If you experience any issues accessing online content, please let us know by contacting clemsonhome@clemson.edu or 864-656-2295.