Get to know Clemson Home

Accessing your space

Residence hall and Commons area access is through your TigerOne Mobile or physical ID. Just use the ID scanner beside the entry door!

Key/Lockouts

Visit the area desk if you are locked out of your room or lose/damage your key. There is a $75 charge for each lost or unreturned key.

You will be issued a temporary key if you are locked out. If this key is not returned to the Area Desk by noon the following day, you will be charged $75 for a lock change.

Emergencies, Safety, & Security

All residence halls are locked 24/7 for your security. In case of a fire alarm, exit through the stairwells immediately. In case of severe weather, follow any siren warnings or instructions given to you. In the event of a tornado warning, go to an interior space in the basement or the lowest floor of your building and stay away from windows.

Trash & Recycling

Residents are responsible for the removal of trash from their rooms, suites, or apartments. All trash and recycling should be placed in the large dumpsters and/or recycling containers that are located outside in each community.

Laundry

Clemson Home offers limitless laundry across campus. Watch the videos below to learn how to use the machines and make sure you don’t leave your laundry unattended!

Dining

Your meal plan is accessed with your TigerOne ID and you can find dining hours, menus, and nutrition info online.

Maintenance

Our maintenance team is ready to respond to your maintenance request.

Call 864-656-5450 to report a maintenance issue between 7:30 a.m. (ET) and midnight or click one of the links below. For after hours emergency service please contact the Resident Assistant (RA) On-Call.

Please select the type of issue you are experiencing:

Report a maintenance issue in University Housing.
Report a maintenance issue in one of the laundry facilities.

A FEW TROUBLESHOOTING TIPS:

  • Don’t turn your air conditioning/heating unit all the way up or all the way down.
  • If you use detergent pods, please make sure you place the pod in the washer itself – not in the slot on the side.
  • Calls about the elevator should be directed to the Clemson University Police Department (CUPD) at 864-656-2222.

We appreciate your patience and for understanding that buildings may seem hot on Move-In Weekend. All doors are open making it difficult to regulate the air flow. It may take 48 to 72 hours for the building to regain its normal temperature.

During this time: 

  • Don’t open the windows.
  • Close your door to keep the cool air in.
  • Don’t adjust your thermostat below 72/74 degrees.
  • If the room doesn’t have a thermostat, place the fan coil cooling on medium and fan speed on medium or low.
  • If you have an air conditioner or gas pack don’t turn the thermostat all the way down. This will make the unit freeze up, and it will have to defrost before it starts cooling again.
  • A fan will help until the building recovers from all doors being open.

Mail Services

To mail items to the student post office, use the format below.

Student Name
PO Box Number University Station
PO Box Number & Residence Hall Name
Clemson, SC 29632
**You will need to include your box number and residence hall name on Line 2 of the address. If you move to a new residence on campus, you will need to ensure you use the new residence hall name.

Information about your P.O. Box assignment will be sent to your Clemson University email account prior to move-in. Please do not ship anything until you receive your P.O. Box assignment.

You will receive an email notification when you have mail or packages available for pick up and will indicate if you will need to visit the Student Post Office or one of the package lockers located across campus.

Visit Mail Services to learn more or check out their mail and package locker FAQs.

Buying something from Amazon? Check out the guides to adding your student post-office address to your account and getting help.

Setting Up Your Space

Lofting Your Bed

Students are responsible for lofting their own beds. However, lofting the provided ADA compliant modular beds is a simple process requiring two people. Just follow the steps below.

  1. Remove the mattress
  2. Lift all four corners of the spring frame out of the headboard and footboard
  3. Raise the frame to the desired height (11 different options)
  4. Hook the frame on the brackets on each leg
  5. Make sure it’s secure
  6. Replace the mattress
  7. Enjoy the extra space!

What is a Modular Bed Frame?

The bed frames provided are modular, which will allow you to raise or lower your bed to various heights without a loft kit. Raising the height of your bed creates more floor space, which allow more room for things like futons and TV’s.

Can I Use Other Lofts/Risers?

Raised platform floors, bed risers, personally constructed lofts, or other physical space alterations are not allowed in any University-owned housing.

TV & Internet Access

All students have internet access across campus through Eduroam internet. For TVs, gaming consoles, and streaming devices, you have access to ResMediaNet. Once you’ve got your internet set up, you’ll be able to access Stream2 Internet TV and TigerFlix. Just follow the directions on our Residential Technology page!

Temperature

We appreciate your patience and for understanding that buildings may seem hot during Move-In. All doors are open making it difficult to regulate the air flow. It may take 48 to 72 hours for the building to regain its normal temperature.

During this time: 

  • Don’t open the windows.
  • Close your door to keep the cool air in.
  • Don’t adjust your thermostat below 72/74 degrees.
  • If the room doesn’t have a thermostat, place the fan coil cooling on medium and fan speed on medium or low.
  • If you have an air conditioner or gas pack don’t turn the thermostat all the way down. This will make the unit freeze up, and it will have to defrost before it starts cooling again.
  • A fan will help until the building recovers from all doors being open.

Missing Items

All spaces are checked by Clemson Home staff prior to move-in, but if you find that you are missing anything, please submit a maintenance request.

If you are in an apartment area, be aware that showers are not furnished with shower curtains. If you require a curtain liner, you may request one from your residential community staff.

Remember, all furniture must stay in the room. Requests to have items removed will not be accommodated. Each loftable bed comes with a bed rail. Please leave it attached to the bed or store it in the room.

POLICIES

Smoking & Alcohol

Tobacco Free Campus

All tobacco and smoke-related products are prohibited

Alcohol may be possessed and consumed only by persons age 21 and older within their room or apartment.

Damages

All furnishings in the residence halls and your individual room should be left in the same condition as you found it. All furniture must remain in the room/suite/apartment.

Tools

Launch Stream2 TV


CONTACT INFORMATION

Clemson University Police Department

864-656-2222 (Emergencies Dial 911)

Clemson Home

864-656-2295

Redfern Health Center

864-656-5838

Parking and Transportation

864-656-2270

Hendrix Student Center

864-656-6551

Fike Recreation Center

864-656-3453

If you experience any issues accessing online content, please let us know by contacting clemsonhome@clemson.edu or 864-656-2295.