Housing & Dining Cancellations

Initial Cancellations

Your housing contract becomes binding 72 hours after receiving an assignment. If it has been less than 72 hours, you may visit the Clemson Home Portal to cancel your assignment. If you have not been assigned a space, you may send an email to clemsonhome@clemson.edu to request a cancellation of your contract. Initial Cancellations are not available for First-Year and Bridge students.

Appeals

The Appeals Process allows students to request cancellations of their binding housing or dining contracts or requirements due to extenuating circumstances such as those listed below.

Residency Waiver – Students who wish to live with their parent(s) or legal guardian(s) within Anderson, Oconee, or Pickens County, may submit a request to have the First-Year or Bridge residency requirement waived.

School-related cancellation- Housing contracts may be cancelled due to school-related events that prevent you from living on campus such as academic probation, co-op, graduation, internship, military, student teaching, study abroad, transferring, or withdrawal. This option will be available starting in April for Fall cancellations and in November for Spring cancellations. If a change occurs during the semester, you may email clemsonhome@clemson.edu to notify us.

Financial Release – You must complete the appeals form below, including the student financial statement page, as well as provide additional written documentation to support the claim of financial hardship beyond your control. You must also provide proof of an alternate housing arrangement priced below the lowest available campus housing option available to you. Other documentation may be requested.

Medical Release – The University is in compliance with the Americans With Disabilities Act (ADA). You must register with Student Accessibility Services and provide your Faculty Accommodation Letter (FAL) with your documentation. If a vacancy exists in a campus housing space that would address the physical environment requested, a medical priority transfer will be arranged. Only if the medical condition cannot be supported by on-campus housing will a release be approved.

Fraternity and Sorority Release – Per the Fraternity & Sorority agreement, the contract for student organizational housing is binding at the time it is signed, and the student is obligated to pay University Housing fees for the period of the contract, unless he/she fails to enroll. Requests for release from the contract & addendum based on financial and/or medical hardship will be reviewed by the Appeals Committee.

For more information, review your housing contract for a complete list of terms and conditions.

Meal Plan Release

If you have any questions or concerns, please call University Housing & Dining’s main office 864-656-2295. If you believe your reasons for appeal fall outside of the policy, an appeal must be submitted for the Appeals Committee to consider your circumstances.

Submitting an Appeal

To submit an appeal, you will need to visit the Clemson Home Portal and fill out the Appeals form. Parents or other involved persons may provide letters of support and written documentation, but these items will not initiate an appeal.

DO NOT SIGN ANOTHER LEASE until you have received formal written release from your University Housing Contract.

The Appeals Committee meets as needed. You will receive a written reply from the committee after the appeal has been reviewed. If you have any printed supporting documentation, you may submit these materials to University Housing & Dining in Mell Hall; mail to 100 Mell Hall, Box 344075, Clemson, SC 29634-4075.

Important Notices

If you receive accommodated housing through the Office of Student Accessibility Services, notify them regarding cancellation of assignment once approved.

Submitting false information to the Appeals Committee with the intent to deceive is in violation of the Student Code of Conduct and may result in disciplinary action and rejection of the appeal.

Submitting an appeal does not defer your Housing or Dining payment. If your appeal is approved, adjustments to your iRoar account will be made.

You may further your appeal to the University Housing Appeals Officer ONLY IF you have additional documentation or information to provide that has not been previously reviewed.