Our maintenance team is ready to respond to your maintenance request.
Please select the type of issue you are experiencing:
Call 864-656-5450 to report an emergency maintenance issue between 7:30 a.m. (ET) and midnight. For after hours emergency service please contact the Residential Community Mentor (RCM) On-Call.
A few troubleshooting tips:
- Don’t turn your air conditioning/heating unit all the way up or all the way down.
- If you use detergent pods, please make sure you place the pod in the washer itself – not in the slot on the side.
- Calls about the elevator should be directed to the Clemson University Police Department (CUPD) at 864-656-2222.
We appreciate your patience and for understanding that buildings may seem hot on Move-In Week. All doors are open making it difficult to regulate the air flow. It may take 48 to 72 hours for the building to regain its normal temperature.
During this time:
- Don’t open the windows.
- Close your door to keep the cool air in.
- Don’t adjust your thermostat below 72/74 degrees.
- If the room doesn’t have a thermostat, place the fan coil cooling on medium and fan speed on medium or low.
- If you have an air conditioner or gas pack don’t turn the thermostat all the way down. This will make the unit freeze up, and it will have to defrost before it starts cooling again.
- A fan will help until the building recovers from all doors being open.