What Do I Do If It’s Too Hot In My Room When I Move In?

We appreciate your patience and understanding that the buildings, apartments, and rooms may seem hot on Move-In Weekend. All doors are open and many people are entering and exiting the buildings, making it difficult to regulate the air flow. Please know that it may take 48 to 72 hours for the building to regain its normal temperature.

  • Please do not open the windows.
  • Close your door. Leaving the door open allows all the cool air to escape into the hall.
  • Please do not adjust your thermostat below 72/74 degrees.
  • If the room does not have a thermostat, place the fan coil cooling on medium and fan speed on medium or low.
  • If you have an air conditioner (Lightsey Bridge I or II) or gas pack (Thornhill Village), DO NOT TURN THE THERMOSTAT ALL THE WAY DOWN. This will make the unit freeze up, and it will have to defrost before it starts cooling again.
  • A fan will help until the building recovers from all doors being open.
  • After allowing time and the room is still not cool you may make a maintenance request.

How Can I Loft My Bed?

Students are responsible for lofting their own beds. However, lofting the provided ADA compliant modular beds is a simple process requiring two people. Just follow the steps below.

  1. Remove the mattress
  2. Lift all four corners of the spring frame out of the headboard and footboard
  3. Raise the frame to the desired height (11 different options)
  4. Hook the frame on the brackets on each leg
  5. Make sure it’s secure
  6. Replace the mattress
  7. Enjoy the extra space!

What is a Modular Bed Frame?

The bed frames provided are modular, which will allow you to raise or lower your bed to various heights without a loft kit. Raising the height of your bed creates more floor space, which allow more room for things like futons and TV’s.

Can I Use Other Lofts/Risers?

Raised platform floors, bed risers, personally constructed lofts, or other physical space alterations are not allowed in any University-owned housing.

What happens if my key is lost or stolen?

This would cause a lock change charge from University Housing. Most often, this is due to a lost key or a temporary key that is not returned by the deadline. The housing contract states: “If a key is lost or not returned when occupancy is terminated, or if a temporary key is not returned within the required time, the door lock(s) will be re-cored and new keys will be made at the responsible resident’s expense. 

We do our best to hold residents responsible for the safety of their own key. We sometimes do charge students for stolen keys, but we will request information about each situation to determine the best course of action.

I’m a new student, can I request a roommate change after the deadline?

We understand how important your freshman year is and how it will shape the next few years.  Living with someone we don’t know can be frightening and difficult. College is a time of learning and growing.  This is a time to learn to live and work with many people who may be different from us in a multitude of ways.

University Housing has live in staff in each building and on each floor that is there to help you adjust and feel comfortable.  During the first few days on campus, your RA will come by and speak with all occupants to help them address issues and to draw up a roommate agreement which will help mandate the rules for your living space. 

How do I choose my living space?

During your time slot, you may enter the housing portal and select a room.

If the room is identified as a 2/2, meaning there are two of the two beds available, you may choose to put yourself in that space.

The room status will change to a 1/2, meaning there is one of the two beds available.

A magnifying glass will appear and a potential roommate may view the lifestyle questionnaire and verbiage that you wrote about yourself.

If they feel they are a match they may select the available bed. On the other side, if you find a room that is a 1/2 you will have the opportunity to view the lifestyle questionnaire and verbiage that was written by the student occupying the space. If you feel you are a match, you may place yourself in that space.

If you have further questions, please contact us

How many roommates can a first year student have?

The majority of housing accommodations available to first-year students are designated as two-person rooms. In certain suite-style communities, such as Holmes Hall, McCabe Hall and the Honors Residential College, a suite may accommodate up to four residents. In this setup, each room houses two roommates and is connected to another room which accommodates an additional two residents.

On the night of room selection, if there are room spaces with four bed spaces available then you will be able to assign your entire roommate group to the suite. However, if no residential communities with four-person options are available then the roommate group will need to decide how to split into pairs or singles, etc.

This split DOES NOT need to be made in the Clemson Home Portal since all roommate group members will receive an email with a time slot. We highly recommend each group creates a backup plan for this scenario since a majority of first-year communities accommodate two residents per room.

Example: The following is a sample of time slots assigned to a group of four:
Student A: May 23 6 p.m. ET
Student B: May 24 6:30 p.m. ET
Student C: May 24 7 p.m. ET
Student D: May 24 8 p.m. ET

The group decides that Student A will sign in to the Clemson Home Portal to attempt to assign the group of four to a suite in Holmes Hall, because they have the earliest timeslot.
Upon logging in, Student A alerts the group that there are no longer any suites available with four open spaces. Student A may then assign themselves to a double space with students B, C, or D.
HOWEVER
Prior to logging in Students A and C agreed they wished to be a roommate pair and students B and D agreed they would also be a roommate pair and in the case that a suite was not available, Student A will assign themselves and student C to a two-person room in Cope Hall while Students B and D will wait until the following evening for Student B to assign B and D to another room in Cope Hall.

Thus, the roommate group is located within the same building, even though they could not be suite-mates.

Prior to the start of room selection, it is important to discuss your group’s location preferences and what to do in the event your first choice is not available for selection.

If you experience any issues accessing online content, please let us know by contacting clemsonhome@clemson.edu or 864-656-2295.