UNIVERSITY HOUSING & DINING

Maintenance

Having Issues?

Our dedicated maintenance staff is available to respond to your housing and facilities needs. You can report a maintenance problem by calling 864-656-5450 between 8 a.m. and midnight, or by clicking one of the links below. For emergency service after these hours, please contact the Resident Assistant (RA) On-Call.

Please select the type of issue you are experiencing:

To report a maintenance issue in University Housing, click here.

To report a maintenance issue in one of the laundry facilities, click here.

A few troubleshooting tips:

*Do not turn your air conditioning/heating unit all the way up or all the way down.

*For students who use detergent pods in the laundry facilities, please make sure to place the pod in the washer itself, and not in the slot on the side.

*Calls about the elevator should be directed to the Clemson University Police Department (CUPD) at 864-656-2222.

We appreciate your patience and understanding that the buildings,apartments and rooms may seem hot on Move-In Weekend. All doors are open and many people are entering and exiting the buildings, making it difficult to regulate the air flow. Please know that it may take 48 to 72 hours for the building to regain its normal temperature.

  • Please do not open the windows.
  • Close your door. Leaving the door open allows all the cool air to escape into the hall.
  • Please do not adjust your thermostat below 72/74 degrees.
  • If the room does not have a thermostat, place the fan coil cooling on medium and fan speed on medium or low.
  • If you have an air conditioner (Lightsey Bridge I or II) or gas pack (Thornhill Village), DO NOT TURN THE THERMOSTAT ALL THE WAY DOWN. This will make the unit freeze up, and it will have to defrost before it starts cooling again.

A fan will help until the building recovers from all doors being open.