COVID-19 FAQs | Clemson Home

UNIVERSITY HOUSING & DINING

COVID-19 FAQs

Housing & Dining Common Questions

The following are commonly asked questions regarding COVID-19. Check the Clemson COVID-19 webpage for official updates.

Fall Housing Update

Clemson University has announced on 7/22 the fall semester will begin online, and then move to the blended model on September 21.

When will I know my new move-in date?

  • First-Year Student Move-In will occur on September 11-14, 2020.
  • Bridge to Clemson Move-in will occur on September 12-13, 2020.
  • Continuing Student Move-In will occur on September 17-18, 2020.

New move-in appointments will be available for sign-up starting August 27 or 28 based on building (see move-in appointments page for the schedule) and will remain available until September 7 at 11:59pm ET.

Can I bring my items to campus to put in my room/apartment and then leave until it’s time for move-in?

We are limiting access to on-campus housing at this time in an effort to assist with diminishing the spread of the virus. Students will not be allowed access to spaces prior to their new September move-in date.

How will my housing and meal plan charges be impacted by this change? When will my housing and meal plan be added to my bill?

Your housing, and meal plan charges where applicable, will be reduced. Due to requirements associated with financial aid, the full amount of housing and dining fees will be reflected on your bill.  The bill, however, will also reflect a credit towards those fees for the first 5 weeks of the semester. A full chart of these credits and rates is available.

May I be released from my housing contract?

Students who wish to be released from their housing contract should follow the University Housing & Dining appeals process at https://housing.clemson.edu/contracts-2/appeals-process/

Fall Housing

What precautions will be in place due to COVID-19?

Clemson Home is committed to establishing safety precautions within residential areas through the following measures:

  • Physical distancing and reduced congestion in communal areas such as dining halls and shared bathroom spaces.
  • Custodial and facilities staff will work diligently to clean and disinfect frequently touched surfaces in common areas of residence halls, such as laundry facilities, elevators, communal bathroom spaces, front desks, and door handles.
  • Several locations have already been identified both on and off-campus for isolation and quarantine of students who may be symptomatic or vulnerable.
  • Alternative methods of providing meal services to students.

Will guests be allowed in the residence halls?

Residents should follow the “Guest and Visitation” policy stated in Housing Rules & Regulations. A resident signed this document when they completed their Housing Contract. A current year copy can be found on our website under the “Contracts and Rates” tab. Overnight guests will not be allowed this year.

What happens if I test positive for COVID-19?

Students will be provided with guidance through Redfern Health Center on the steps they will need to take in order to return to in-person classes. Several locations have already been identified both on and off-campus for isolation and quarantine of students who may be symptomatic. Families should attend to all regional and local travel guidance that could prohibit travel from their home back to campus should they decide to go there while self-isolating.

Who needs to be tested and how are the test results submitted before move-in?

Students will be required to be tested prior to move-in. Full information on the policy, requirements, and process is available in the University’s Healthy Clemson FAQs page  and additional information can be found at the full Healthy Clemson: United as Tigers site.

Will Dining Be Available?

Meal plans will be active once you check-in. Your TigerOne card will be used for access to the dining halls, as well as paying for food on campus with your Paw Points. Specific dining location hours will be available on the Dining website. Our all-you care to eat dining halls will be open and serving a full complement of meal choices. Students will have the option to sit down in the dining hall and eat, or to choose to get a grab-n-go meal. Both are hot options that meet all nutritional needs, including those of students with food allergies or other special requirements. More information can be found on the Campus Dish Website.

Fall Dining

How Does the Dining Schedule work?

All Unlimited meal plan holders have been assigned times during which you will have priority to sit in the dining room. These times and locations are based on your academic schedule Visit the Student Schedule App in my.Clemson to see your schedule.

How can I find open dining locations?

Visit our CampusDish site for hours and menus for our dining locations.

Do I have to eat at the scheduled times?

No, you are welcome to eat at any time that you prefer. Your assigned time is the time that you will have priority to sit in the dining room.  If you would rather have a to go option, the to go line is available to you at McAlister and Schilletter Dining Halls!

How can I change my dining schedule?

There is limited availability to alter the overall dining schedule, but you may fill out the Dining Meal Time Request or Dining Meal Time Request for Bridge Students to make the request.

Will full dining be available?

Meal plans will be active once you check-in. Your TigerOne card will be used for access to the dining halls, as well as paying for food on campus with your Paw Points. Specific dining location hours are available on the Dining website. Our all-you care to eat dining halls will be open and serving a full complement of meal choices. Students will have the option to sit down in the dining hall and eat, or to choose to get a grab-n-go meal. Both are hot options that meet all nutritional needs, including those of students with food allergies or other special requirements. More information can be found on the Campus Dish Website.